Privacy Policy for MulltiplyR

Last Updated: 28 Oct, 2024

Welcome to MulltiplyR (“we,” “us,” “our,” or “Mulltiply Tech India Pvt Ltd”), a marketplace app designed to connect verified retailers with distributors for efficient and secure transactions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use MulltiplyR, as well as your rights concerning your data. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide and improve our services, we may collect the following types of information from you:

• Personal Identification Information: Includes your name, email address, phone number, billing address, and any other identifying details provided during account registration or order processing.
• Account and Transaction Information: Includes your account details, order history, purchase preferences, and any other details related to transactions within the App.
• Payment Information: If applicable, we may collect partial payment information, including transaction amounts and payment methods, although complete credit/debit card details are handled securely by third-party payment processors.
• Device Information: Information about your device, such as IP address, device type, operating system, browser type, app version, and other diagnostic information, is collected to help us improve performance and compatibility.
• Location Information: With your permission, we may collect location data to enhance our service experience (e.g., estimating delivery times and connecting you to nearby distributors). This data may be collected via GPS, Bluetooth, or other geolocation methods.
• Usage Data: We may collect information about how you interact with our App, including navigation paths, clicks, time spent on certain pages, and other engagement metrics.

2. How We Use Your Information

The information we collect is used to provide and enhance your experience on MulltiplyR. This includes:

• Processing and confirming your orders, including billing and delivery
• Personalizing and improving your experience on the App
• Providing customer support and responding to inquiries
• Verifying user identity and eligibility
• Analyzing user activity to improve our services and add relevant features
• Sending you notifications, promotional offers, updates, and relevant content based on your preferences, where legally permissible
• Preventing fraud and abuse, ensuring security, and enforcing our Terms and Conditions

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted parties in the following cases:

• Service Providers: We may share your information with third-party vendors who assist in operating the App, processing payments, conducting analytics, or fulfilling other service functions. These providers have access only to the data necessary to perform their tasks.
• Business Transfers: If MulltiplyR is involved in a merger, acquisition, financing, or sale of assets, your information may be shared or transferred as part of that transaction, subject to this Privacy Policy.
• Legal Compliance: We may disclose your information as required by law or in response to valid legal processes, such as subpoenas, court orders, or to protect the rights, property, and safety of MulltiplyR, our users, and others.
• With Your Consent: We may share your information with third parties if you provide explicit consent for us to do so.

4. Security of Your Information

We implement a variety of administrative, technical, and physical security measures to protect your data. These measures include encryption, secure data storage, restricted access, and regular security audits. While we strive to protect your information, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights concerning your data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You may request deletion of your data under certain circumstances, subject to legal and contractual obligations.
• Opt-Out: You can opt out of promotional communications and manage your notification preferences within the App.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

MulltiplyR may use cookies, web beacons, and similar tracking technologies to collect information about your interaction with the App. Cookies help us personalize your experience, remember your preferences, and improve functionality. You can manage cookie preferences through your device settings, although disabling cookies may impact certain features of the App.

7. Data Retention

We retain personal data for as long as is necessary to fulfill the purposes for which it was collected and as required by applicable laws. When data is no longer needed, we take steps to anonymize or securely delete it.

8. Third-Party Links and Services

The App may contain links to external websites or services. Please note that we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services you access through our App.

9. Children’s Privacy

Our App is intended for users aged 18 and above. We do not knowingly collect or solicit information from children under 18. If we become aware of such information, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will post the revised version in the App and update the effective date. Significant changes will be communicated to you through in-app notifications or emails, as appropriate.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Mulltiply Tech India Pvt Ltd, 1703A Iconic Tower A, Sec 62, Noida 201301, India

By using the MulltiplyR App, you consent to this Privacy Policy. If you do not agree to these terms, please discontinue your use of the App.